First Jobs

Prepare an example of customer care for junior marketing assistant work

Added to the archive on 15 November 2026.

Think through who uses your work and what they need from it.

A customer might be a visitor, another team or someone waiting for an update. In campaign support, they may need accurate information about asset versions and deadlines. Think of a time someone asked you for help and say what you did to understand the request.

Show how you closed the loop

If a social caption is approved but the attached image is an older version, a helpful action would be to compare filenames and send the current version for confirmation. In your own example, explain what you communicated and how you knew the person had the information they needed. If you couldn’t solve it immediately, describe the next step and how you kept them informed.