Finding Work

How to ask about training before accepting receptionist work

Added to the archive on 15 November 2026.

Find out what you will learn, who supports you and what independence looks like.

Ask what you should be able to do by the end of your first week. For work in front desk, ask who shows new staff how the team handles visitor arrivals and calls. Check whether training happens at the advertised site and how long you will work alongside someone experienced.

Find out how feedback works

Ask who checks your work and how they tell you what to improve. Take a note of any systems or documents mentioned, such as a visitor log. If you are told there is a trial or assessment, ask for the instructions and practical details in writing so you can prepare appropriately.