Career Advice

Explain how you prioritise in office runner work

Added to the archive on 15 November 2026.

Show what you would handle first and how you would communicate a delay.

Imagine two envelopes are addressed to departments with similar names while a colleague is waiting for an update on another task. Identify what could cause a bigger problem if left unresolved. In internal errands and document delivery, that might mean checking delivery instructions and receipt confirmations before sending a routine update.

Use a clear decision and a clear message

For the immediate issue, you might confirm the recipient before delivering and record the handover. Tell the other person when you can get back to them and note anything you might otherwise forget. In an interview, use a real situation and explain how your decision affected the next person’s work.